Contact & FAQ

Start with a conversation—no website form required.

Contact a care coordinator by WhatsApp or telephone. For your first message, please do not send medical records, medical images or identity documents.

Speak With a Care CoordinatorNo form. No medical-record upload. No online diagnosis.

Contact & FAQ

What this page helps you understand

Contact a care coordinator by WhatsApp or telephone. For your first message, please do not send medical records, medical images or identity documents.

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WhatsApp: +65 9787 4229

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Telephone: +65 6574 0657

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Service locations: Hong Kong, Singapore and China

What happens next

What happens next

WhatsApp+65 9787 4229Start a general conversationTelephone+65 6574 0657Call during service hours
Service hours08:00–20:00Beijing Time (UTC+8)
Service languageEnglishExternal consultations are handled in English
Business emailhealth@beyondcarex.comFor general enquiries only
Service locationsHong Kong · Singapore · ChinaMeetings are arranged in advance

Clear medical boundaries

Information on this page is general and does not replace assessment by a qualified clinician. Acceptance, timing, price and outcomes cannot be guaranteed.

Medical Disclaimer